30/08/2024

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1. Introduction

Welcome to Ebik Learning. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ebiklearning.com and use our mobile application ("App") for KTET (Kerala Teacher Eligibility Test) exam preparation services.

2. Information We Collect

Personal Information:

• Contact Information: Name, email address, phone number.
• Account Details: Username, password, and details related to your KTET exam preparation progress.

Payment Information:

• Transaction Data: Credit card details, billing address, and other payment-related information, processed securely by our payment processors.

Usage Data:

• Site and App Activity: IP address, browser type, operating system, pages visited on our website, and in-app usage data.

Device Information:

• App Usage: Device type, operating system, and mobile network information.

Cookies and Tracking Technologies:

• Cookies: Small data files placed on your device to enhance your browsing experience, track usage, and remember your preferences.

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and manage our KTET exam preparation services, including course registration and access to study materials on both our website and App.
• Communication: To send you updates, notifications, and promotional materials related to our services.
• Transaction Processing: To handle payments and process transactions securely.
• Personalization: To tailor our services and content to your specific exam preparation needs and preferences.
• Analytics: To analyze website and App usage and improve our services.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following situations:

• Service Providers: With third-party vendors who assist us in delivering our services, such as payment processors, app analytics providers, and email service providers. These providers are bound by confidentiality agreements.
• Legal Requirements: To comply with legal obligations or protect our rights and the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on our website and App to improve your experience. Cookies help us:

• Remember your preferences.
• Analyze website and App usage and performance.

You can manage cookie settings through your browser or device settings. However, disabling cookies may affect your experience on our site and App.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the information we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal requirements.
• Objection: Object to the processing of your data in certain circumstances.

To exercise these rights, please contact us using the details provided below.

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access and misuse. While we strive to protect your information, no online transmission or storage method is 100% secure.

8. Data Transfer

Your information may be transferred to and maintained on servers located outside your country of residence. By using our website and App, you consent to the transfer of your information to these locations.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about our data protection practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ebik Learning
Email: info@ebiklearning.com
Address: Vellariyil Gardens, Bus stand, Palayam, Kozhikode, Kerala 673004
Phone: 80757 83518

By using our website and App, you agree to the terms of this Privacy Policy.